We want you to be fully satisfied with your purchase. If you’re not happy with your order, here’s our return and refund process: 

1. Eligibility for Returns:

• • Products can be returned within 7 days of delivery, provided they are unused, unopened, and in their original packaging.
  • We provide refund for our services as well as per the program purchased below are the refund policy for our nutrition programs;- 

Neophyte: 7 days 
Adapt: 10 days 
Reshape: 15 Days 
Transmute: 15 Days 
Sustain-well: 15 days 
Nomad: 10 days 
Evolve: 20 Days

Olympian: 20 days 

Refund for the programs are strictly based on individual program type regardless of the Tenure of the program. 

Once the refund window is closed you will have to ahead with the program or request an non-refundable cancellation of the program. 

• For hygiene reasons, we do not accept returns on opened food or supplements.

2. Return Process:

• • To initiate a return, please contact our customer service team at support@healthyowlwellness.com with your order details.
  • Once approved, we will provide you with a return shipping label.
  • Return shipping charges may apply unless the return is due to an error on our part or a damaged product.

3. Refunds:

• • Once your return is received and inspected, we will notify you via email.
  • If the return is approved, your refund will be processed to the original payment method within 7-10 business days.

4. Exchange:

• • If you prefer an exchange rather than a refund, please let us know when contacting us, and we will do our best to accommodate.

5. Non-returnable Items:

• • Certain products like food supplements, or any items marked as non-returnable, cannot be returned.

6. Damaged/Defective Items:

• • If you receive a damaged or defective product, please contact us immediately with photographic evidence. We will arrange for a replacement or refund.